Personal
Business
close
Products
About us
Resources
Call us: +44 1632 960212
Categories
Keep up-to-date with the latest finance and industry news & analysis with our blog!
Introduce Clients to Fintuity’s Financial Services & Earn a Referral Fee
As one of the UK’s only FCA approved and exclusively online IFAs, Fintuity delivers traditional financial advice through a digitally...
Supporting Your Child’s Financial Future – Child ISAs & Trust Funds
We all want the best for our children and there is no harm in planning early on to support your...
The Knowledge Base – Your One Stop Location for Finance’s Top FAQ’s!
Whether you are developing an investment portfolio, applying for a mortgage or consolidating your pensions – the finance world can...
Introduce Clients to Fintuity’s Financial Services & Earn a Referral Fee
As one of the UK’s only FCA approved and exclusively online IFAs, Fintuity delivers traditional financial advice through a digitally...
Supporting Your Child’s Financial Future – Child ISAs & Trust Funds
We all want the best for our children and there is no harm in planning early on to support your...
The Knowledge Base – Your One Stop Location for Finance’s Top FAQ’s!
Whether you are developing an investment portfolio, applying for a mortgage or consolidating your pensions – the finance world can...
Subscribe to our newsletter
Frequently Asked Questions
Should you have any queries about our services, fees or for any other matter please see below some of our most commonly asked questions. If you cannot find an an answer to your query please do get in touch. For more information and help please check out our Blog and Knowledge Base.
What is the difference between traditional financial advice and Fintuity’s virtual guidance service?
expand
Traditional advice is given by an FCA regulated financial adviser. They can review your goals and objectives to provide you with a bespoke recommendation. Our virtual driven guidance solution is based on sophisticated AI. Fintuity’s Virtual guidance tool uses your inputs to highlight potential shortfalls, allowing you to make an informed choice. Fintuity provides either of these services to our clients and if you have any questions please contact us at support@fintuity.com
Is my personal information secure?
expand
We take the privacy and security of your data very seriously. Fintuity takes all precautionary measures to ensure that your personal details are secure, compliant and safe from third parties. Your personal details, account data and all supporting information are fully encrypted and stored on secure servers.
How much does this cost?
expand
Fintuity’s virtual guidance service is a complimentary tool. The only fees you could pay are potentially product/provider fees dependant on your choice of product or provider.
If I decide to act on the choices I make can I cancel?
expand
Usually if you decide to cancel your chosen investment or pension with the product provider you have the right by law to cancel within 30 days. Please see the specifics of the product providers cancellation information which will be available to you when you invest. For life insurance policies, if you decide to cancel your chosen policy the 30 day cancellation will begin from the time that you were informed by the provider that the contract has been concluded or from the day on which you received the contractual terms and conditions from the provider. Please see the specifics of the policy providers cancellation information which will be available to you and part of your policy documents when you take out your policy.
Refunds after cancellation
expand
If you cancel, then you should receive a refund of the money you have paid within 30 days of the provider receiving your cancellation. The provider may make a deduction from the refund in relation to any services which it has provided to you during the cancellation period. Any deduction must be reasonable and can only be made if you started to receive the services before the 30 days were completed. You have a legal right to cancel your ISA or investment if you change your mind; you can do this within 30 days of the date you receive your email confirming the establishment of your ISA or investment. Please be aware that if funds have been invested within the 30 day cancellation period your investments may fall in value and you may get back less than the original value of your investment. Please see the cancellation policy that would be provided to you when you took your initial plan or policy out.
If I have any questions about the choices or investments, who can I speak to?
expand
At any stage throughout your process you are quite welcome to arrange a complimentary meeting with one of our independent financial advisers who can provide regulated financial advice and would highlight any fees or charges that may be applicable should you wish to proceed after your initial meeting.
Book a free consultation
Your first consultation is completely free of charge - all you need to do is to select a convenient time & date and outline how we can assist you.