Code of Ethics

As a regulated financial services business operating in the UK, Fintuity are committed to upholding the highest ethical standards in our operations. This Code of Ethics sets out the standards of behaviour that we expect all our employees and contractors to abide by in order to comply with the Financial Conduct Authority’s (FCA) Principles for Business and maintain our reputation as a trusted and reliable financial services provider.

In short, Fintuity requires all members of our team to:

1. Treat clients fairly

2. Provide the best possible advice for clients

3. Act with honesty and integrity

4. Maintain client confidentiality at all time

5. Do what we say we will do

6. Maintain a level of professional competence appropriate to our responsibilities

7. Show respect for everyone in the group

Integrity and Professionalism

We expect all employees and contractors to act with integrity in all aspects of their work, maintaining a high level of professionalism at all times. This includes being honest and transparent in all dealings with clients, colleagues, and other stakeholders, and maintaining confidentiality where appropriate. We recognise that integrity is a fundamental part of the FCA’s Principles for Business and we expect all employees and contractors to abide by this principle.

Compliance with Regulations and Laws

We are committed to complying with all relevant regulations and laws governing the financial services industry in the UK, including the FCA’s rules and guidance. All employees and contractors must be familiar with these regulations and laws, and ensure that they are followed at all times. Failure to comply with regulatory requirements may result in disciplinary action and damage to the firm’s reputation.

Conflicts of Interest

We recognise that conflicts of interest can arise in the course of our business activities. We expect all employees and contractors to identify and disclose any potential conflicts of interest to their line manager or the Compliance department as soon as they become aware of them. We will take appropriate steps to manage any conflicts of interest in a fair and transparent manner, in accordance with the FCA’s requirements.

Fair Treatment of Clients

We are committed to treating all clients fairly and providing them with high-quality products and services that meet their needs. We expect all employees and contractors to act in clients’ best interests, and not to engage in practices that may harm or disadvantage them. We recognise that treating customers fairly is a key requirement of the FCA’s Principles for Business, and we expect all employees and contractors to comply with this principle.

Prevention of Financial Crime

We are committed to preventing financial crime, including money laundering, bribery, and corruption. All employees and contractors must be familiar with our policies and procedures for preventing financial crime, and must report any suspicions or incidents of financial crime to the Compliance department. We recognise that preventing financial crime is a regulatory requirement, and we expect all employees and contractors to comply with the FCA’s rules and guidance in this area.

Whistleblowing

We encourage all employees and contractors to report any concerns or suspected violations of our Code of Ethics, policies, or procedures. We have a whistleblowing policy in place to protect whistleblowers from retaliation and to ensure that all reports are handled appropriately. We recognise that whistleblowing is an important aspect of the FCA’s regulatory framework, and we expect all employees and contractors to comply with the FCA’s requirements in this area.

Conclusion

This Code of Ethics is a commitment to maintaining the highest standards of ethical behaviour in our business operations, in accordance with the FCA’s Principles for Business. We expect all employees and contractors to abide by this Code of Ethics and to report any concerns or suspected violations. We will take appropriate action to address any violations of this Code of Ethics and to comply with the FCA’s regulatory requirements.

Policy Date: 19/06/2023